Frequently Asked Questions
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Twelve guests across six bedrooms, each en-suite — and up to fourteen for families, as the primary suite has a queen sofa bed.
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Yes — a permanent property manager, private chef, housekeeping, maintenance, and concierge, with 24-hour support.
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Yes. The chef's services are included; you cover food and beverage costs (arranged with the chef or to your own budget and preferences).
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Check-in 3:00 PM, check-out 11:00 AM.
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Sanctuary Cliff is entirely non-smoking anywhere on the property — indoors and out.
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Pets are not accommodated; please talk to us if you have a specific need.
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Inquire with your dates and we confirm in writing. A deposit within 5 days secures your reservation — 50% in peak and holiday periods, 25% off-peak — and the balance is due 60 days before arrival. A $1,500 refundable damage deposit is held separately and returned after departure.
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No — all quoted rates include taxes, with no additional fees.
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Yes — 4 nights most of the year, 7 nights for peak and holiday weeks.
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Ian Fleming International (OCJ) is about 30 minutes away — American flies there daily from Miami. Montego Bay (MBJ) and Kingston (KIN) are each about 2 hours. Transfers and a private driver are arranged through your concierge.
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Yes — please inquire so we can tailor the details.
